Country
Our Mission
Delisart presents a selection of the finest handcrafted products from Artisans, Designers and Artists proudly invited by our Architects and Curators.
Each Item is offered either as a unique piece, as limited edition or specially crafted for you by our bespoke service.
Shipping
We offer insured global delivery and we prepay Custom Duties to EU Countries and to the United States. If your country is not among our list of 40+ coutries, please contact us so we can provide a personal solution for your case.
Orders are arranged by Delisart and shipped directly from the Creator’s Atelier to guarantee the optimal and fastest service possible. All shipments are fully ensured for the whole value of the product, providing extra care when handling delicate and valuable items with trackable service.
Delivery time will be clearly shown in the product page and may vary from 1 to 10 weeks.
Shipping costs may vary based on the selected country. The price will be clearly displayed along the informations provided for each product and a summary of total shipping costs will be indicated at the check-out before the payment. Custom duties may be subjected to extra taxes charged to the customer.
Cancelled Orders
If you wish to cancel your purchase, you can contact us within 2 working days by the date of your order at [email protected] and we will cancel it and return you the whole sum paid without further fees. If the order has been dispatched or your request of cancellation has been sent after 2 working days, you will need to follow the Returns & Refunds policy as stated below. Please note cancelled orders involving customization will be charged in full if the Bespoke Service has been carried out.
Returns & Refunds
For any reason you can return the product purchased within 14 days from the date you received your order without any fee. Simply contact us at [email protected] and we will guide you through the process.
Please remember that you will be responsible for the return shipping costs and that all parcels are sent back with a courier of your choice at your own risk.
Once we have received back the product and confirmed to be in the same original unused condition, we will issue a refund to your original payment method within 3 working days.
Please note that no returns or exchanges will be accepted on Customized Items.
Payments
We guarantee Safe and secure payment through our checkout process.
We accept payment via Pay Pal and the following debit and credit cards:
Visa, MasterCard, American Express and Maestro.
Bank transfer is also available at Check-out. We will confirm your order as soon
as we will receive the payment. Please note Bank transfers usually take 2-3 days.
We provide encrypted SSL payment gateway to ensure the highest standard of service.
Contact
We will happily provide any information to your questions by simply writing to [email protected]
If you are not satisfied you can return within 14 days.
For further informations please check our Customer Service page or contact us at: [email protected]
Shipping costs are estimated based on your country and will be calculated at checkout.
This piece will be shipped directly by the creator.
One of a kind piece created by the artist.
For further inquires, please email us at: [email protected]
CUSTOMER SERVICE:
[email protected]
TRADE:
[email protected]
CREATORS JOIN US:
[email protected]
SEND A MESSAGE:
Please contact us through the form below to request pricing for this product.
Are you an Architect or Interior Designer?
For further inquires, please email us at: [email protected]
Check shipping quotes for your country once the item is added to your cart.
This product is handcrafted and the Creator may take a bit of time.
Are you in a hurry? Let us know: [email protected]
We can provide personal customization for this product.
Please contact us through the form below.
This product is made to order and can be customized. Please tell us your needs on the contact form below.
This product is exclusively created for you.